Effective date: 2025-12-01
Last updated: 2025-12-01
Cyber Hub Pty Ltd (“Cyber Revolution”, “we”, “us”, or “our”) is committed to protecting the privacy of individuals and handling personal information in an open and transparent way. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What information we collect
We may collect the following types of personal information:
1.1 Personal Information
- Name, email address, phone number
- Residential or postal postcode
- Employment status and industry
- Educational background and qualifications
- Course participation and progression data
- Job placement and employment outcome information
1.2 Sensitive Information (Collected Voluntarily)
We may collect sensitive information only where reasonably necessary and only with your explicit consent, including:
- Cultural and linguistic background
- Aboriginal and/or Torres Strait Islander status
- Migration or residency status
- Socioeconomic indicators such as income bands
You are always free to decline to provide sensitive information, and doing so will not negatively affect your enrolment, support, or placement opportunities.
2. Why we collect personal information
We collect personal information to:
- Enrol and support students in our education programs
- Deliver training, mentoring, and career services
- Assess job readiness and assist with employment outcomes
- Communicate with students, graduates, and partners
- Meet legal and contractual obligations
- Improve course design, delivery, and student outcomes
- Measure and report on the social and economic impact of our programs using aggregated and de-identified data
- How we collect personal information
We collect personal information directly from you through:
- Online forms (e.g. enrolment forms, surveys, check-ins)
- Phone calls, emails, or meetings
- Learning platforms and support systems
- Career and placement support activities
We may also collect limited information from third parties where authorised by you or required by law.
4. Use and disclosure of information
We use personal information only for the purposes described in this policy.
We may disclose information:
- To trusted service providers (e.g. CRM, LMS, survey platforms) who assist us in operating our business
- To industry partners only where relevant to placement support and only with appropriate safeguards
- Where required or authorised by law
We do not sell personal information.
Sensitive and equity-related data is used only in de-identified, aggregated form for reporting, research, and impact measurement.
5. Data storage and security
Cyber Revolution takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Security measures include:
- Secure cloud-based systems
- Role-based access controls
- Limited access to sensitive data
- Internal policies governing data use and handling
Despite these measures, no system can be guaranteed 100% secure.
6. Accessing and correcting your information
You may request access to, or correction of, your personal information at any time by contacting us using the details below.
We will respond within a reasonable timeframe and in accordance with the Privacy Act.
7. Data retention
We retain personal information only for as long as it is reasonably necessary to fulfil the purposes for which it was collected, including legal and reporting obligations. Data may be anonymised or securely destroyed when no longer required.
8. Complaints
If you believe we have breached your privacy, please contact us in writing. We will investigate and respond promptly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
9. Changes to this policy
This Privacy Policy may be updated from time to time. The latest version will always be available on our website.
10. Contact us
Cyber Hub Pty Ltd
Email: adam@cyberrevolution.com.au
Website: https://www.cyberrevolution.com.au